MSTS Tolls Solution

Is your OBU (On Board Unit) EETS compliant?

Navigating European tolls can be a complicated and confusing process with multiple OBUs (on board units) needed in various countries. The MSTS Tolls Solution coordinates and streamlines the process freeing up time to allow fleets to do what they do best.

The MSTS Toll Solution is an EETS certified, interoperable payment device that allows you to travel in Belgium (incl Liefkenshoek Tunnel), France, Portugal and Spain, expanding to Austria and Italy in 2018.

All goods transport vehicles weighing over 3.5 tons must be equipped with an on-board unit (OBU) that calculates a per-kilometer tax based on the number of vehicle axles, distance traveled and emission rating of the HGV vehicle. To avoid calculation errors, ensure your OBU is working properly.


The Benefits of the MSTS Toll Solution

  • One box for multiple countries (France, Portugal, Spain and Belgium incl. Liefkenshoek Tunnel and expanding in 2018)
  • Discounts up to: France 13% / Spain 50% / Liefkenshoektunnel 26%
  • EETS (European Electronic Tolls System) Certified
  • Real-time tracking and data capture of each transaction per card, truck or fleet
  • Easy Registration and Management through MyTolls, a proprietary account management tool
How To Pay

How to pay with the MSTS Toll Solution?

  • To use your MSTS Toll Box, you must complete the User Agreement. These can then be returned to Customer Support.
  • Place your MSTS Toll Box in the vehicle in accordance with the MST Box User Manual 
  • Pay toll via the invoice generated by MyTolls
More Information

More Information

French Toll discounts and payments

Spanish Toll discounts and payments

Emergency Procedure No ViaPass Network shown

Emergency Procedure OBU fault

MSTS box user guide 

OBU driver instruction

Contact Us


What is the purpose of EETS?

The EU commission aims to harmonize tolls payment in Europe. With this goal in mind, the commission created the EETS definition and requirements in 2009. Trucks should be able to travel within Europe using one interoperable box as a payment device for all European tolls. For trucking companies, this means a single contract with one service provider, one on-board unit (OBU) covering multiple toll domains (motorways, tunnels, bridges etc.), and one invoice.

What is EETS and why is it important for trucking companies?

EETS is the European Electronic Tolls Service, a single electronic system for toll payments. Currently, inside the EU, every country has its own tolls system which bases its cost calculation on either time (vignette) or distance (on-board unit). For trucking companies, this results in higher costs and is an administrative burden. Companies are forced to have a separate payment solution for each country, and contracts and payments must be arranged with multiple providers.

Is EETS mandatory in European countries?

The EU directives did not set up obligations for countries to introduce EETS. The states-members decide if, and when, they adopt the system. Currently, the toll domains open for an EETS solution are Austria, Belgium (including Liefkenshoek tunnel), France, Italy, Portugal, A4 road in Poland and Spain.

Today many countries are switching from time, to a distance based system. This switch is the first step towards an EETS introduction, as it assumes the payment device is an interoperable box. Bulgaria is currently in a transition process, while the Netherlands, Denmark, and Sweden are considering a distance base tolls system soon.

What parties are involved in the EETS registration process?
  • The EU commission creates policies and directives.
  • The states-members create a body, controlled by the Ministry of Transport, who are responsible for the EETS registration process and implements a required national electronic register. In this register, the Member States identify the EETS domains in their territory and the EETS providers that have been granted registration.
  • EETS provider is the issuer of the interoperable box and should be registered by the Ministry of Transport in their home country and in the countries their box will be used.
What does EETS mean for box issuers?

The EETS provider’s OBU is required to be interoperable between toll domains and have both technologies- GNSS and DSRC. To be acknowledged as an EETS provider, the issuer of the box is required to:

  • Register as an EETS provider in their home country with the Ministry of Transport
  • Certify the device (OBU) in the toll domains of all countries where it will be used
  • Pass the issuer certification for payment
    The information from electronic registers is publicly available and the end user can check if the box is EETS registered in a specific domain.
Is MSTS offering an EETS compliant toll payment solution?

Yes, the MSTS toll payment solution is already EETS certified for use in France, Spain, Belgium, Portugal and Liefkenshoek tunnel. MSTS is adding more domains in 2018, including Austria and Italy. Germany will follow as soon as the German government approves tolling systems for EETS providers. Today, if trucking companies travel in Germany, regardless of their EETS toll payment solution, a separate OBU will be required to pay German tolls.

Is there an interoperable box that can already be used in all European countries?

Not all European countries are ready for interoperability, so there is no OBU that can be used everywhere.

What does the EETS certified interoperable box mean for a trucking company?

The more toll domains the box is certified to handle, the fewer OBU’s are required in a truck travelling throughout Europe. MSTS’s solution provides customers one EETS interoperable box covering four countries and one tunnel. Ideally, in the future, there will be one OBU for all of Europe. If the box is EETS compliant, the process of adding new domains becomes seamless.

How do you choose the interoperable box with the most advantages?

The ideal future state is for interoperable boxes to be certified for all European tolls domains. It’s important to pay attention to additional services your toll partner provides – such as a user-friendly customer portal and mobile applications – which helps streamline your tolls payments and manage your business more efficiently. The customer portal should provide a clear overview and control of the toll products for your fleet, which means less administrative burden for your team and helps prevent fines. Also, the tolls cost calculation tool would allow you to choose the optimal itinerary for your trucks and diminish costs.


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