FAQs Regarding 2016 Belgium Tolls Answered Here!

Belgium toll

 

As many of you are aware, Belgium is introducing a toll system for trucks starting January 1, 2016.
We’ve received quite a few questions regarding the planned introduction and have compiled the most frequently asked ones here.

 

Q: Where will tolls be charged?
A: On motorways and roads in Flanders, Wallonia and the Brussels region.

 

Q: For which trucks?
A: All trucks weighing more than 3.5 tons

 

Q: How will tolls be charged?
A: By a satellite-supported system similar to what’s used in Poland, Italy and the Czech Republic.

 

Q: What are payment options?
A: Pre- and post-payment methods will be available for toll settlements.

 

Q: How much will the tolls be?
A: The tariffs are not known yet, but they will be made public in due time before the launch of the system

 

Q: Does Multi Service Tolls offer a payment solution?
A: We work hard to offer you the best possible payment solution. Once final contracts are signed, we will communicate the toll payment solution with you.

 

m-Eurovignette-Logo

Plan Ahead For Eurovignette Maintenance Work

A new release to the Eurovignette Portal is planned on September 28th. As a part of this enhancement, programming maintenance work will be required, temporarily shutting the Eurovignette Portal down from 9:00 a.m. to noon.
During this maintenance time, the Multi Service Tolls Eurovignette-interface will be offline!

Terminals should not be affected!

 

OUR ADVICE:
Order your (day) vignets for the 28th and the 29th of September on the 27th.

 

Eurovignet_Header

Returning Boxes –
Be Careful Not to Lose Your Deposit

When returning OBU, toll road companies charge!

Returning poor working and/or damaged boxes (signs of being dropped, scratches, marker pen, etc.) will result in additional charges.

A few examplesMulti Toll Box

  • € 70 – for the Multi Toll Box
  • € 30 – for Viabox

Prevent losing your deposit or being charged extra costs!
Use stickers indicating fleet codes and/or vehicle registration.

We know from our experience that you can remove markers with an eraser, but it is always better not to write on the box.

Ecotax replaced by ‘truck tolls’

Reminder about the latest news regarding Ecotax. The name will change from ‘Ecotaxe poids lourds’ to ‘Péage transit poids lourds.´ That means that no tax will be charged anymore, but rather tolls will charged. This plan is set to begin on 1 January 2015.

 

Advice

We recommend that you complete your registration before 31 October 2014.

By completing the registration early, we have three months to identify any errors in the registration process. On 1 January 2015, everything must be operational.

We can help you with the registration of Ecomouv and provide you with the best payment solution, our Multi Toll Box.

The Box can be used (with discounts) in France, Spain, Portugal and the Liefkenshoektunnel in Belgium.

Our team can explain the benefits of the Multi Toll Box.

Call us on +3170399590 or mail to sales@multiservicetolls.com.

Check out our special Multi Toll Box page

 

Ecotax toll network

Source: Nieuwsblad Transport

 

Frequently Asked Questions

  • What should you pay? You must pay for the actual number of kilometers, depending on the Euronorm of your truck.
  • For which vehicles will this toll apply? The toll will apply to vehicles over 3.5 tonnes.
  • Where will the new toll be charged? The toll network will be charged principally on main governmental roads. This includes approximately 4,000 kilometers of new toll roads.
  • What does it cost? The cost per vehicle will be about 13 Euro cents per kilometer, depending on the vehicle type, number of axles, Euronorm and weight.

serviceService Information

Improved service system

In order to process the many requests and questions in a more efficient way, the Service Team at Multi Service Tolls will soon start with a new registration system for all incoming emails and other questions.

What should you be aware of?

After sending an email you will receive a confirmation email with a casenumber. This casenumber will be used in all communication until the question or request is completed.

For every new request you will get a new case-number.

With this, we aim to improve and simply our service.

onlineOn Thursday night the 4th of September and Friday morning the 5th of September there will be a large-scale update on the Multi Service Tolls Network. Please be advised that MyMST and TTT will be available at a very limited level.

When will the maintenance take place?

From Thursday the 4th of September at 23:00 pm untill Friday the 5th of

September 7:00 am.

ATTENTION: We strongly advise you to order your day vignettes on time and send any requests before Wednesday the 3rd of September.

Polish toll network expanded

The viaTOLL expansion is planned for 1st September 2014.

A total of 206 km of roads will be included in the viaTOLL system.

This includes sections on the A1 and A4 motorways, expressways S8, S14, S19 and
national road no. 90.

VIAtoll mapSource: viaTOLL

The current list of toll sections and a map of the toll road network is available here
Want to know more about the best possible payment solution for Poland?

Please fill in the contactform and we will get in touch with you to discuss solutions.

New Procedure viaTOLL for adding viaTOLL Post-Pay boxes at contact pointsviabox

Starting on 01.09.2014, there will be a possibility to add vehicles with a new Post-Pay viaBOX at contact points to your existing, unique contract with Multi Service Tolls.

A driver has to provide the following documents to obtain the viaBOX at a contact point:

  •  Original registry card of a vehicle OR copy of registry card of a vehicle together
  • with the original power of attorney
  • Power of attorney, if an individual wanting to add a vehicle is not a party to the user contract
  • ID Card or passport
  • A copy of document confirming EURO norm
  • A copy of the Chamber of Commerce document

Our team is happy to  explain the benefit of the Multi Service Tolls Card in combination with the viaBOX.

Call us on +31 (0)70-3199590 or email to [mailto:sales@multiservicetolls.com]

Germany lowers ‘Maut rates’germany-lg Last week, it was announced that from 1 January 2015, the German Toll rates will decrease. The reduction of toll rates is accompanied by expansion of the toll road network. Moreover, the minimum weight limit for the German toll is lowered to 7.5 tons (this will start in July 2015). See the table below for a comparison of the old and new rates. New German Toll Rates jul 2014 ENG Source: BGL Tip Are you sure that your trucks are registered by Toll Collect with the appropriate Euronorm? Incorrect registration of your trucks can cost you a lot of money. If you are not sure or if you have any questions, we are happy to help you. Fill in the contact form and we will get in touch with you.

Ecotax will be toll charge

We have an update on the latest news regarding Ecotax. The name will change from ‘Ecotaxe poids lourds’ to ‘Péage transit poids lourds.´ That means that no tax will be paid anymore, but rather tolls will charged. This plan is set to begin on 1 January 2015. This was announced last week by the French Minister Manuel Valls.

  • What should you pay? You must pay for the actual number of kilometers, depending on the Euronorm of your truck.
  • For which vehicles will this toll apply? The toll will apply to vehicles over 3.5 tonnes.
  • Where will the new toll be charged? The toll network will be charged principally on main governmental roads. This includes approximately 4,000 kilometers of new tollroads.
  • What does it cost? The cost per vehicle will be about 13 Euro cents per kilometer, depending on the vehicle type, number of axles, Euronorm and weight.

Ecotax toll network

Péage de transit poids lourds. Source: Nieuwsblad Transport

Advice

We recommend that you complete your registration before 31 October 2014.
By completing registration early, we have three months to identify any errors in the registration process. On 1 January 2015, everything must be operational.
We can help you with the registration of Ecomouv and provide you with the best payment solution, our Multi Toll Box.
The Box can be used (with discounts) in France, Spain, Portugal and the Liefkenshoektunnel in Belgium.

Our team can explain you the benefits of the Multi Toll Box.

Call us on +3170399590 or or fill in the contact form and we will get in touch with you.

Check out our special Multi Toll Box page.