Prices Belgian Toll

According to Viapass and Satellic, the Belgian toll will be not be in effect until April 2016. Toll payments will be collected through OBUs connected to a Multi Service Tolls Card. The toll will be billed post-pay.

Subscribe to receive updates regarding when to order and register the needed OBUs. A2-Slider-Image_032615

What to do?

  • Click here
  • Fill out the registration form
  • Subscription complete for news and updates from Multi Service Tolls

More info?

-Prices can be downloaded here
Brussels will charge more for some road in and around the city.

- Map (Flanders only) can be downloaded here

1. Check yoPoland-smur viaTOLL pre-paid account balance with a text message

On April 27, the viaTOLL system operator implemented a new service to check pre-paid account balances. Users can now quickly and conveniently view these balances via text message.

What to do?

Send: saldo.client_ID.contract_ID to +44661001101

You will then receive a text message with the current balance of your contract.

 

2. Arlberg Tunnel closed

Austria-smAustria’s longest road tunnel will be closed for maintenance work and the installment of the latest security technologies by the ASFiNAG. The tunnel will be closed from April 21 to November 14, 2015.
Click here for more information from the ASFiNAG (only available in German).

 

3. Upcoming maintenance work on supplier’s online portal for the Multi Toll Box

France-SMThere is a scheduled supplier update for the Multi Toll Box. The update begins on Saturday, May 29 at 8:00 am and runs until Sunday, June 1 at 8:00 am. During this time, all GPS data will be stored and made available once the VSM tool is running properly again.

Consequently, error messages may be displayed on the Multi Toll Box, such as:

-”Call if it persists.” (In this case, the LED unit light will be red.)
-”CS connection failed.”

However, you will be able to continue to use the device for toll payments as the update will not affect its functionality.

 

 

 

Avoid extra costs!

Damaged Multi Toll Box2

download here the ppt

German Toll Changes on October 1

Two important messages regarding the German tolls:Germany-sm

1. Mandatory toll to be extended as of October 1, 2015

The minimum weight requirement for the German toll will be lowered from 12 tons to 7.5 tons as of October 1. It is possible to start registering vehicles under the 12-ton requirement now.

What can you do?

We recommend using an OBU connected to Multi Service Tolls for regular users. For less frequent usage we can also help you with a good solution.

contact us about for the best possible German toll payment solution.

 2. Toll network extended as of July 1, 2015

 A total of 44 routes and 1,100 kilometers of federal roads throughout Germany will be subjected to the toll update as of July 1. Click  here to download a map of the affected roads, with new toll roads marked red.

Belgium toll postponed till April 2016 

trucks multi service tolls

Pre-registration is not required.

Register here and stay updated  about the latest toll news!

Belgium toll will not start until April 2016

According to several transport news agencies, the Belgium toll will be postponed until April 2016.

Payment of the Belgium toll will be done by OBU’s connected with a Multi Service Tolls Card.
The toll will be billed post-pay.

We will communicate with you as soon as possible about when to register and order your OBU’s.

Belgium-sm

What to do?

  • Click on the link
  • Fill in the registration form.
  • Wait for news & updates by Multi Service Tolls.

HUGO HungaryUse of Road Tickets
The route ticket only entitles its owner to road use after the payment.
A purchased and paid route ticket guarantees road use authorization only for the planned route, in one direction and for one journey only.

Use of an OBU
If the toll is paid with the help of an on-board unit, always check before the journey, whether the on-board unit works appropriately, and whether a sufficient amount is available on the balance before the journey.

Why is this so important?
In the autumn period more intensive inspections can be expected regarding road use authorization and unauthorized road use will be sanctioned with an administrative fine between € 267 and € 551. Which can be imposed again after every 8 hours.
When indicating your country code, please make sure you select the country code that appears on your cargo vehicle’s license plate.

France-SMNews and tips for French toll

Lots of different news and tips for French toll

1. Extended toll network in France
An new toll section of the A150 motorway is added to the toll network.
Download the PDF file for more information about the prices, exact location and discounts.

2. Information longest route fare
In order to avoid paying the longest route fare called “tariff le plus cher”  (TLPC), it is important to take into account the maximum authorized stay on the French Motorways. In the image you can see that this differs per provider.

3. Enjoy the benefits of the Multi Toll Box!
Be permanently plugged in because:Multi Toll Box2

  • Automatic corrections of paying the longest route fare / tariff le plus cher are only possible if the box is always plugged in.
  • Change the Multi Toll Box to another vehicle and change vehicle data in a wink of an eye.

Download the instruction for using the Multi Toll Box the right way.

 

slovenian-3Slovenia Toll Update

New ABC tags are not available anymore.
Our Slovenian toll supplier has informed us that it is not possible at the moment to order new ABC tags. It is unknown when the ABC tags will be  available again.

What should you do?
If you planned to order new ABC tags we advise you to order the DARS cards instead. This can easily be done with the Multi Service Tolls Card.

I have ABC tags, can I still use those?
Yes the existing ABC tags can be used as before, nothing has changed.

Belgium toll is coming
Belgium toll
We get many questions from our customers about the upcoming Belgium toll. We are pleased to already share some information with you.
Of course we will keep you updated about the latest developments of Belgian toll.

When does the Belgium Tolls starts?
The start is planned from the beginning of 2016.

Which trucks have to pay tolls?
Any trucks over 3,5 tonnes have to pay tolls.

What kind of system will be used?
A satellite technology system will be developed for distance based tolls including OBUs.

What kind of OBU will be available?
Both prepaid and postpaid OBUs will be available which will be connected with the Multi Service Tolls Card.

Which factors will be of influence of the tolls rates charged?
3 factors are of influence: the total permissible weight, EURO emission class, and road category.

Do I still have to pay for Eurovignettes at the moment
the Belgium Tolls starts?

Not for Belgium anymore from the moment the Belgium toll officially starts.
But if you have to drive in the Netherlands, Denmark, Sweden and/or Luxembourg you still have to.

More information can be found on the new website of the Belgium toll authority Viapass

HGV-Levy-logo

HGV Levy: Change payment method and refund account

How do I change my payment method to the Multi Service Tolls card?

It’s very easy! Go to the ‘Payments’ section and click the ‘Payment cards’ option. Search for the fuel card you want to remove, and then simply click ‘Remove’. Just select for the Multi Service Tolls Card.

How do I get a refund for my prepayment account?

If you have set-up a prepay account, you can request a refund.

The information listed below needs to be in the letter on company letterhead:

  • Signed by an authorized signatory and send to hgvcustomercare@northgate-is.com (download the form to fill out here)
    • Full Company Name and Address
    • Bank Name and Address
    • IBAN Number
    • SWIFT/BIC Code

Reference for Refund (if the customer requires HGV to quote a specific reference) – Please note that if the refund is to be paid via a bank transfer, there will be a £15 charge related to it.

HGV-LEVY-and-win

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